PROCESSING AND SHIPPING
Thank you for your purchase. We value each of our customers dearly. Please allow 1-3 business days to process your order received and order confirmation. Allow 3-7 working days, excluding recognized holidays, for shipping and delivery. Thank you.
RETURN AND EXCHANGE POLICY
We are pleased to accommodate your return and/or exchanges within 7 days of delivery on all packages that have not been opened, altered, worn, or tampered with. ALL products must be in all of its original packaging and not be removed from the package to consider a refund or exchange. We will be more than happy to assist you further in your return or exchange claim. To file an order claim, please send a detailed email including your full name, contact information, order number, questions and/or concerns about your order and please allow our trained service department to review your claim and respond diligently to all aspects of your claim. Thank you Queen.
- Who do I contact in regards to products and services?
You can send an email to FH4QUEENS@GMAIL.COM in regards to any products and services.
- How long does it take for me to receive my hair?
Standard Shipping can take anywhere from 3 to 7 working days excluding recognized holidays or weekends. (Orders typically arrive sooner.)
- What is the quality of your hair?
Finesse Hair 4 Queens only delivers the highest quality of 100% virgin remy hair extensions derived from India hand wefted.
- What form of payment do you take?
Finesse Hair for Queens take debit credit or PayPal forms of payment.
- How many bundles I need to complete a full sew in?
It is recommended to use at least three FH4Q bundles to complete a full and natural looking sew-in.
- Can FH4Q be colored?
Yes, because our product is unprocessed all natural virgin hair, you are able to color or bleach the hair however your see fit with no effect to the hair itself in along to conditioning and maintaining the extensions instructed by FH4Q hair care card
- Will my hair revert back to the natural pattern?
Yes, FH4Q will revert back to his natural pattern without compromising the texture of the hair with excessive heat, color or over processing with bleach.
- How long does FH4Q last?
FH4Q can last up to two years with proper handling, care and maintenance.
- What is the return or exchange policy?
We are pleased to accommodate your return and/or exchanges within 7 days of delivery on all packages that have not been opened, altered, worn, or tampered with. ALL products must be in all of its original packaging and not be removed from the package to consider a refund or exchange
- Where is finesse hair for Queens located?
Finesse Hair 4 Queens headquarters is located in Houston, TX
- Does the hair shed?
FH4Q hair does not shed. PLEASE BE ADVISED EXCESSIVE TENSION, PULLING, COLORING OR BLEACHING CAN CAUSE SHEDDING IF NOT PROPERLY TAKEN CARE OF.
- Wholesale Program?
Please email your inquiry to FH4Queen@gmail.com