Refund policy

RETURN AND EXCHANGE POLICY

We are pleased to accommodate your return and/or exchanges within 7 days of delivery on all packages that have not been opened, altered, worn, or tampered with. ALL products must be in all of its original packaging and not be removed from the package to consider a refund or exchange. We will be more than happy to assist you further in your return or exchange claim. To file an order claim, please send a detailed email including your full name, contact information, order number, questions and/or concerns about your order and please allow our trained service department to review your claim and respond diligently to all aspects of your claim. Thank you Queen.